MACARENA RESTAURANT - PRIVACY POLICY

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Updated On: October 7, 2024

 

This Privacy Policy describes how Macarena Restaurant (“we,” “us,” or “our”) collects, uses, shares, and safeguards personal information. It also informs you of your rights and choices regarding your personal information and how you can contact us for questions.

 

You can click on the following links to navigate directly to each section of this Privacy Policy:

 

• Information We Collect and How We Collect It

• How We Use Information

• How We Share Information

• Cookies and Other Similar Tracking Technologies

• Your Choices

• How We Protect Information

• Children’s Privacy 

• Third Party Links

• Changes to Our Privacy Policy

• Contacting Us 

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INFORMATION WE COLLECT AND HOW WE COLLECT IT 

We collect information about you in various ways, depending on your interactions with us and our services.

 

INFORMATION YOU PROVIDE TO US

We collect personal information directly from you when you provide it. Here are examples of the types of personal information we collect and how we use it:

• Making a Reservation: When you make a reservation we gather the following information: name, email address, phone number, zip code.

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• Dining-in as walk-ins: When dining in without reservation, we can ask for the same information required to make one : first and last name, phone number, zip code, email.

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• Creating​​ an Account: When you create an account, we collect your name and email address, along with information about your actions while logged in. This information is used to provide account-related functionalities, such as streamlined checkout and the ability to save your preferences.

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• Applying for a Job or Becoming an Employee: If you apply for a job or become an employee, we gather the necessary information to process your application, including your name, email address, resume, and cover letter. This may also include your Social Security Number, which is required for employment. We utilize information about current employees to fulfill employment contracts or anticipate potential contracts. In some cases, we are also legally required to collect employee information. Please check our Job Applicant Privacy Notice and for our Employee Privacy Notice.​

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• ​Participating in Surveys: We collect information you provide when participating in our surveys. If a survey is conducted by a third-party service provider, their privacy policy applies. This information helps us understand your opinions and gather relevant data for our organization.​

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• Contacting Us: When you reach out to us, whether through a form on our website or directly, we collect your name, contact information (including email address, mailing address, or phone number), and the content of your message. We use this information to respond to customer service requests and follow up on feedback or inquiries.

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• Participating in Events, Sweepstakes, Contests, or Promotions: If you take part in any events, sweepstakes, contests, or similar promotions, we collect your name and contact information. This information is used to notify you if you are selected as a winner. In some cases, we may also be legally required to collect specific information from sweepstakes participants.​​

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• Placing an order online: When you place an order through our websites, we collect your name, email address, phone number, billing address, delivery address (if applicable), and payment information (including card number, expiration date, CVV/CVC, etc.). For gift card purchases, we also gather the recipient's name and email. This information is utilized to process your order and provide the requested products or services.​

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• ​Ordering in our restaurant: When you place an order inside our restaurants, we collect your name, payment information, signature, and sometimes your email address (if you request an emailed receipt). We use this information to process your order and deliver the products or services you've requested.

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• Signing Up for Our Mailing List: When you subscribe to our mailing list, we collect your name and email address. If you choose to provide your email for promotional materials, we use it to send you company news, updates, product or service information, and other promotional content.

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• Interacting with Us on Social Networks: If you engage with us through our official social media pages or post content on social networks, we collect any information you provide, which may include your social media handle or account profile. We use this information to communicate with you, understand your opinions, and offer tailored services and products.

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INFORMATION WE COLLECT AUTOMATICALLY​

When you visit our website or interact with our communications, we automatically collect certain information using technologies such as cookies, web beacons, and log files​​.

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• Cookies: Information about your preferences and interactions with our website to improve website functionality and user experience. 

• Website Interactions: Data on how you engage with our site to analyze usage patterns and improve our services.  

• Web Logs: Ip address, browser type, operating system, referring URLs to monitor website traffic and security. 

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​HOW WE USE INFORMATION

We collect and use information for various purposes, including:

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• Administering our website and ensuring its proper operation.

• Communicating with you and responding to your requests.

• Conducting research and analytics to improve our services.

• Sending marketing and promotional materials related to our offerings.

• Complying with legal obligations and protecting our rights.

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HOW WE SHARE INFORMATION

We may disclose your information in the following situations:

 

• With Service Providers: We share information with third-party service providers who assist us in our operations, such as payment processing and customer service.

• Legal Compliance: We may disclose information to comply with applicable laws or in response to legal requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

• With Your Consent: We may share your information with other third parties if you have consented to such sharing.

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COOKIES AND SIMILAR TRACKING TECHNOLOGY

We and our service providers use cookies and other tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. Note that some features of our website may not function properly if you disable cookies.

 

Your Choices

You have the following rights regarding your personal information:

 

• Marketing Communications: You may opt-out of marketing emails by following the unsubscribe instructions in the emails you receive.

• Access and Update Information: You can request access to or update your personal information by contacting us.

• Deletion of Information: You may request the deletion of your personal information, subject to legal obligations to retain certain data.

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HOW WE PROTECT INFORMATION​

We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the Internet is completely secure. We cannot guarantee the security of your information.

 

CHILDREN'S PRIVACY

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that we have collected such information, please contact us.

 

THIRD PARTY LINKS 

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

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CHANGES TO OUR POLICY ​

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through a notice on our website. Your continued use of our services after changes are made constitutes your acceptance of the new Privacy Policy.

 

CONTACTING US 

If you have any questions or requests regarding this Privacy Policy, please contact us at: 

 

Macarena Restaurant

info@macarenarestaurant.com​